BANGOR, Maine – March 10, 2021 – – Mainspring Services has announced titleLOOK®, the company’s Software-as-a-Service (SaaS) offering that streamlines the title production process and creates a new web-based standard for title commitments and preliminary title reports. titleLOOK works with both PDF and DOC file types that are exported by any production software. The application automatically hyperlinks the report to the relevant search documents, summarizes title exceptions, grades reports and alerts users to curative tasks.
“This technology is a major step forward for the space, creating a truly digital format for the industry’s most important deliverable, its commitment to provide a title policy for the transaction,” said Bill Boyington, CEO of Mainspring Services. “The title industry is not simply a data provider, but rather a knowledge provider. That knowledge – to assemble relevant information, identify defects and take curative action – has always been locked away within traditional document formats. titleLOOK unlocks this powerful knowledge and makes it available digitally, leading to new and exciting opportunities.”
While titleLOOK’s digital presentation and data opportunities represent major upgrades for the industry, the benefit of hyperlinking automation continues to be a driving force for the platform’s adoption. Hyperlinking was identified as an unresolved issue at last year’s American Land Title Association (ALTA) 2020 Springboard event and recognized as a very time-consuming process for many agencies. This is especially relevant for commercial commitments which often contain hundreds of supporting search documents. The automatic hyperlinking feature in titleLOOK completely solves this pain point and provides a transformative user experience for the transaction.
“Through industry collaboration, we quickly learned that title companies are looking to drive business development and increase brand loyalty through client engagement,” Boyington went on. “Our platform offers content management options, including custom branding, educational tips that are customized by user type, easy access to document bundles, and a format that looks great on any device. This keeps users engaged throughout the clearance process; it’s a big win, not just for those in title and escrow, but for lenders, real estate agents and consumers, especially,” Boyington concluded.
Mainspring Services was organized in 2016 and prides itself on innovating from a deep understanding of the title and escrow industry. titleLOOK is the company’s first SaaS offering and is immediately available to all underwriters and independent title agencies. The titleLOOK team will be showcasing the offering at American Land Title Association (ALTA) 2021 Springboard as an exhibitor.